--- title: nFocus Blog | Test Management description: Test Management | --- - [0370 242 6235](tel:03702426235) - [Knowledge Centre](https://www.nfocus.co.uk/knowledge-centre/) - [Contact Us](https://www.nfocus.co.uk/contact-us/) [![nFocus ](https://blog.nfocus.co.uk/hs-fs/hubfs/New%20Logo_2025_v1.png?width=200&height=85&name=New%20Logo_2025_v1.png "nFocus ")](https://www.nfocus.co.uk/) - [Software Testing Services](https://www.nfocus.co.uk/software-testing/) - [Health Check](https://www.nfocus.co.uk/software-testing/healthcheck-software-testing-process-improvement/) - [Test Resourcing](https://www.nfocus.co.uk/software-testing/software-testing-services-test-resourcing/) - [Flexible Resource](https://www.nfocus.co.uk/software-testing/flexible-test-resource/) - [Outsourced Testing](https://www.nfocus.co.uk/software-testing/outsourced-testing-services/) - [Recruitment](https://www.nfocus.co.uk/software-testing/software-testing-recruitment/) - [Training](https://www.nfocus.co.uk/software-testing/software-testing-training/) - [Test Automation](https://www.nfocus.co.uk/software-testing/test-automation-solutions/) - [Readiness Assessment](https://www.nfocus.co.uk/software-testing/test-automation-strategy-plan/) - [Health Check](https://www.nfocus.co.uk/software-testing/automation-testing-services-review/) - [Consultancy](https://www.nfocus.co.uk/software-testing/test-automation-consulting-services/) - [Managed Service](https://www.nfocus.co.uk/software-testing/test-automation-managed-service/) - [Testing for Agile and DevOps](https://www.nfocus.co.uk/software-testing/devops-agile-test-automation/) - [Specialist Testing](https://www.nfocus.co.uk/software-testing/software-qa-services-specialist-testing/) - [User Acceptance Testing](https://www.nfocus.co.uk/software-testing/uat-services/) - [Performance and Load Testing Service](https://www.nfocus.co.uk/software-testing/performance-testing-services/) - [Mobile App Testing](https://www.nfocus.co.uk/software-testing/mobile-application-testing-services/) - [Penetration Testing](https://www.nfocus.co.uk/software-testing/pen-testing-companies/) - [Security Testing](https://www.nfocus.co.uk/software-testing/security-testing-services/) - [Test Data Services (GDPR)](https://www.nfocus.co.uk/software-testing/test-data-services-gdpr/) - [Areas of Expertise](https://www.nfocus.co.uk/expertise/) - [Digital Transformation](https://www.nfocus.co.uk/expertise/digital-assurance-services-transformation-testing/) - [Agile / DevOps](https://www.nfocus.co.uk/expertise/devops-agile-testing-services/) - [Microservices](https://www.nfocus.co.uk/expertise/testing-microservices/) - [Internet of Things (IoT)](https://www.nfocus.co.uk/expertise/iot-testing/) - [Why nFocus](https://www.nfocus.co.uk/why-nfocus/) - [Awards](https://www.nfocus.co.uk/why-nfocus/software-testing-awards/) - [Testimonials](https://www.nfocus.co.uk/why-nfocus/nfocus-testimonials/) - [History](https://www.nfocus.co.uk/why-nfocus/nfocus-history/) - [Client list](https://www.nfocus.co.uk/why-nfocus/nfocus-client-list/) - [Industry Experience](https://www.nfocus.co.uk/why-nfocus/nfocus-experience/) - [News](https://www.nfocus.co.uk/why-nfocus/nfocus-news/) - [Meet the Team](https://www.nfocus.co.uk/why-nfocus/meet-the-nfocus-team/) - [Our Values](https://www.nfocus.co.uk/why-nfocus/our-values/) - [Web Accessibility Statement](https://www.nfocus.co.uk/why-nfocus/web-accessibility-statement/) - [Privacy policy](https://www.nfocus.co.uk/why-nfocus/privacy-policy-and-terms-and-conditions/) - [Knowledge Centre](https://www.nfocus.co.uk/knowledge-centre/) - [Contact Us](https://www.nfocus.co.uk/contact-us/) ## The Blog ![nfocus-laptop-700x600-img](https://blog.nfocus.co.uk/hubfs/Nfocus_Aug2018/images/nfocus-laptop-700x600-img.png?t=1536829459358) ## [Managing Stakeholder Expectations](https://blog.nfocus.co.uk/managing-stakeholder-expectations) Posted by [Tony Simms](https://blog.nfocus.co.uk/author/tony-simms) on 2/02/2023 - [Tweet](https://twitter.com/share) [![Managing Stakeholder Expectations](https://blog.nfocus.co.uk/hubfs/_LinkedIn%20Posts%20(15).png)](https://blog.nfocus.co.uk/managing-stakeholder-expectations) # Strategies for Meeting Stakeholder Expectations *“Expectations were like fine pottery. The harder you held them, the more likely they were to crack.”* -  Brandon Sanderson, The Way of Kings. Sometimes, as a Tester I feel as if I am the only one with a grip on reality! - Delivery into test is late but still the Project Manager expects us to do the same level of testing in less time. - The system is not meeting the customer expectations but still the Product Owner wants to ship. - The Developers are rejecting every defect we raise and somehow it’s our fault that the code is buggy.  [Read More](https://blog.nfocus.co.uk/managing-stakeholder-expectations) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/managing-stakeholder-expectations#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Stakeholders](https://blog.nfocus.co.uk/topic/stakeholders) ## [Managing Conflict: Tips & Tricks](https://blog.nfocus.co.uk/managing-conflict) Posted by [Tony Simms](https://blog.nfocus.co.uk/author/tony-simms) on 13/11/2022 - [Tweet](https://twitter.com/share) [![Managing Conflict](https://blog.nfocus.co.uk/hubfs/iStock-1311750189.jpg)](https://blog.nfocus.co.uk/managing-conflict) # What Are the Best Practices for Managing Conflict? Yes, this really happened! I was working on a huge government project, and along with the Chief Acceptance Officer for the program, I was visiting a supplier to sign off the acceptance of their data centre. The plan was that: - The supplier would present the evidence of testing. - I would confirm that I had checked it all and that it was good to go. - The Acceptance Officer would sign off on the report. - The supplier would get a cheque for £20 million in the post! [Read More](https://blog.nfocus.co.uk/managing-conflict) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/managing-conflict#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Tech Roles](https://blog.nfocus.co.uk/topic/tech-roles) ## [Benefits of a Testing Centre of Excellence - Part 2](https://blog.nfocus.co.uk/benefits-of-a-testing-centre-of-excellence-part-2) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 24/06/2020 - [Tweet](https://twitter.com/share) [![](https://blog.nfocus.co.uk/hubfs/tcoe2.jpg)](https://blog.nfocus.co.uk/benefits-of-a-testing-centre-of-excellence-part-2) # Reflecting on the Value of a Testing Centre of Excellence In my [last post](https://blog.nfocus.co.uk/benefits-of-a-testing-centre-of-excellence) I discussed how a Testing Centre of Excellence can reduce cost and create efficiency in an organisation. In this post, I will discuss some of the other benefits of a TCOE. A Testing Centre of Excellence can: - Increase test maturity and promote innovation across the organisation - Define, encourage and enforce best practices - Define test policy and test strategies aligned with the business needs [Read More](https://blog.nfocus.co.uk/benefits-of-a-testing-centre-of-excellence-part-2) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/benefits-of-a-testing-centre-of-excellence-part-2#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Testing](https://blog.nfocus.co.uk/topic/testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Test Manager](https://blog.nfocus.co.uk/topic/test-manager), [Test Teams](https://blog.nfocus.co.uk/topic/test-teams), [testingcentreofexcellence](https://blog.nfocus.co.uk/topic/testingcentreofexcellence) ## [A Lean Approach to Testing - Part 2](https://blog.nfocus.co.uk/a-lean-approach-to-testing-part-2) Posted by [Adam Bardell](https://blog.nfocus.co.uk/author/adam-bardell) on 4/09/2019 - [Tweet](https://twitter.com/share) [![A lean approach to testing part 2](https://blog.nfocus.co.uk/hubfs/A%20lean%20approach%20to%20testing%20part%202.jpg)](https://blog.nfocus.co.uk/a-lean-approach-to-testing-part-2) # Introduction to Lean Testing Principles In the [previous part of this 2-part series](https://blog.nfocus.co.uk/a-lean-approach-to-testing-part-1), we identified how taking a Lean approach to testing can highlight various wastes that testers face in a project team, and external wastes that end users deal with. This concluding part will identify some solutions that can help with reducing the three types of waste, Muri, Mura and Muda and how continuous improvement can lead on to creating value for the customer. [Read More](https://blog.nfocus.co.uk/a-lean-approach-to-testing-part-2) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/a-lean-approach-to-testing-part-2#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Lean Testing](https://blog.nfocus.co.uk/topic/lean-testing) ## [Bah Humbug - I Asked Santa for an Orange But Got a Lemon...!](https://blog.nfocus.co.uk/bah-humbug-i-asked-santa-for-an-orange-but-got-a-lemon) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 8/12/2016 - [Tweet](https://twitter.com/share) [![oranges and lemons.jpg](https://blog.nfocus.co.uk/hubfs/Images/Blogs/oranges%20and%20lemons.jpg)](https://blog.nfocus.co.uk/bah-humbug-i-asked-santa-for-an-orange-but-got-a-lemon) # Expectations vs. Reality For many of you reading this article, you will be sitting down with your peers working out the 2017 budget, considering the change of IT landscape, new applications being developed and of course upgrades to existing functionality. Doing so by employing ROM (Rough Order of Magnitude) and WAG (Wild Arse Guess) techniques to come up with a suitable budget to deliver IT to your organisation. [Read More](https://blog.nfocus.co.uk/bah-humbug-i-asked-santa-for-an-orange-but-got-a-lemon) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/bah-humbug-i-asked-santa-for-an-orange-but-got-a-lemon#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management) ## [A guide to ‘Hiring a Test Manager’](https://blog.nfocus.co.uk/a-guide-to-hiring-a-test-manager) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 7/06/2016 - [Tweet](https://twitter.com/share) [![](https://blog.nfocus.co.uk/hubfs/Images/Blogs/Standing_out_image.jpg)](https://blog.nfocus.co.uk/a-guide-to-hiring-a-test-manager) # Strategies for Attracting Top Talent How hard can it be? Well hiring a Test Manager is simple - right? Well they all pretty much look the same, have the same key points on their CV and have all ticked 80% of the boxes for what you are looking for but that just complicates the process in reality. [Read More](https://blog.nfocus.co.uk/a-guide-to-hiring-a-test-manager) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/a-guide-to-hiring-a-test-manager#comments-listing) Topics: [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Test Manager](https://blog.nfocus.co.uk/topic/test-manager) ## [Test Manager Facing Extinction in Today's Agile Landscape](https://blog.nfocus.co.uk/is-the-role-of-test-manager-facing-extinction-in-todays-agile-world) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 12/05/2016 - [Tweet](https://twitter.com/share) [![](https://blog.nfocus.co.uk/hubfs/Images/Social_Media/Dinosaur_Upload.jpg)](https://blog.nfocus.co.uk/is-the-role-of-test-manager-facing-extinction-in-todays-agile-world) # Is the Role of Test Manager Facing Extinction in Today's Agile World? So by now, you would have realised that projects run using waterfall methodologies are from the Triassic period and Agile is the new kid on the block and here to stay (well for the next six months at least..). And, the traditional role of a Test Manager seems no more, almost extinct like the Tyrannosaurs. But wait, just because testers are working in collaboration with the project teams and reporting, estimating and planning directly with them doesn’t mean the Test Management role is dead as a Dodo, no far from it. [Read More](https://blog.nfocus.co.uk/is-the-role-of-test-manager-facing-extinction-in-todays-agile-world) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/is-the-role-of-test-manager-facing-extinction-in-todays-agile-world#comments-listing) Topics: [Agile,](https://blog.nfocus.co.uk/topic/agile), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [Test Manager](https://blog.nfocus.co.uk/topic/test-manager) ## [The Five Key Attributes of a Test Manager](https://blog.nfocus.co.uk/the-five-key-attributes-of-a-test-manager-test-management-part-two) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 5/05/2016 - [Tweet](https://twitter.com/share) [![](https://blog.nfocus.co.uk/hubfs/Images/Social_Media/TestManagementBlogPost.jpg)](https://blog.nfocus.co.uk/the-five-key-attributes-of-a-test-manager-test-management-part-two) # Essential Skills for Test Managers This is the second in a series of posts on Test Management. If you haven’t had chance to read the first part, you can do so [here](https://blog.nfocus.co.uk/the-software-testing-consultancy-guide-to-test-management-part-one). So now you understand the importance of Test Management and the consequences of getting it wrong; but knowing what you should do is only half the story, what about the person who is the Test Manager? What are their qualities to execute good Test Management? This post will highlight the five key attributes of a Test Manager and give a flavour of what your organisation needs to look for when looking to employ personnel within the test management function. [Read More](https://blog.nfocus.co.uk/the-five-key-attributes-of-a-test-manager-test-management-part-two) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/the-five-key-attributes-of-a-test-manager-test-management-part-two#comments-listing) Topics: [Testing](https://blog.nfocus.co.uk/topic/testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management) ## [Testing Consultancy's Guide to Test Management](https://blog.nfocus.co.uk/the-software-testing-consultancy-guide-to-test-management-part-one) Posted by [The nFocus Team](https://blog.nfocus.co.uk/author/the-nfocus-team) on 28/04/2016 - [Tweet](https://twitter.com/share) [![](https://blog.nfocus.co.uk/hubfs/Images/Blogs/HiRes.jpg)](https://blog.nfocus.co.uk/the-software-testing-consultancy-guide-to-test-management-part-one) # Exploring the Benefits of Testing Consultancy It wasn’t that long ago that the World Wide Web was invented, 1990 to be precise. Following that historic invention came the online retailers and online banks to much appreciation of those of us who are pressed for time or simply want to search the web for inspiration. Most high street banks and retailers now report that their online store or bank is their largest customer touch point and real focus on it being the best and most robust is very much in demand. [Read More](https://blog.nfocus.co.uk/the-software-testing-consultancy-guide-to-test-management-part-one) 0 Comments [Click here to read/write comments](https://blog.nfocus.co.uk/the-software-testing-consultancy-guide-to-test-management-part-one#comments-listing) Topics: [Software Testing](https://blog.nfocus.co.uk/topic/software-testing), [Test Management](https://blog.nfocus.co.uk/topic/test-management), [testing consultancy](https://blog.nfocus.co.uk/topic/testing-consultancy) [All posts](https://blog.nfocus.co.uk/all) # nFocus Blog Welcome to the nFocus software testing blog. As thought leaders and technical innovators, we created this blog to distil our thoughts, ideas and musings on improving software quality. 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