In my last post I discussed how a Testing Centre of Excellence can reduce cost and create efficiency in an organisation. In this post I will discuss some of the other benefits of a TCOE.
In the previous part of this 2-part series, we identified how taking a Lean approach to testing can highlight various wastes that testers face in a project team, and external wastes that end users deal with. This concluding part will identify some solutions that can help with reducing the three types of waste, Muri, Mura and Muda and how continuous improvement can lead on to creating value for the customer.
For many of you reading this article, you will be sitting down with your peers working out the 2017 budget, considering the change of IT landscape, new applications being developed and of course upgrades to existing functionality. Doing so by employing ROM (Rough Order of Magnitude) and WAG (Wild Arse Guess) techniques to come up with a suitable budget to deliver IT to your organisation.
How hard can it be? Well hiring a Test Manager is simple - right? Well they all pretty much look the same, have the same key points on their CV and have all ticked 80% of the boxes for what you are looking for but that just complicates the process in reality.
So by now you would have realised that projects run using waterfall methodologies are from the Triassic period and Agile is the new kid on the block and here to stay (well for the next six months at least..). And, the traditional role of a Test Manager seems no more, almost extinct like the Tyrannosaurs. But wait, just because testers are working in collaboration with the project teams and reporting, estimating and planning directly with them doesn’t mean the Test Management role is dead as a Dodo, no far from it.
This is the second in a series of posts on Test Management. If you haven’t had chance to read the first part, you can do so here.
So now you understand the importance of Test Management and the consequences of getting it wrong; but knowing what you should do is only half the story, what about the person who is the Test Manager? What are their qualities to execute good Test Management? This post will highlight the five key attributes of a Test Manager and give a flavour of what your organisation needs to look for when looking to employ personnel within the test management function.
It wasn’t that long ago that the World Wide Web was invented, 1990 to be precise. Following that historic invention came the online retailers and online banks to much appreciation of those of us who are pressed for time or simply want to search the web for inspiration. Most high street banks and retailers now report that their online store or bank is their largest customer touch point and real focus on it being the best and most robust is very much in demand.