Quality Assurance in Education - An Insight into the Role of a QA Tester

The higher education sector seems to be ever-growing with different faculties updating old student management systems to innovative new ones. Working on a project in this industry has a lot to offer and it can be really exciting to see how a system/application can evolve over different development and test phases.

As a tester of Quality Assurance in Education, this sector has the potential to expose you to many different types of testing. Here are just a few I have been party to so far:

Quality Assurance - The Role of a QA Tester

The role of a QA Tester is to review and analyse new or changed software applications, products, mobile devices etc. and to look for defects or issues so that these can be resolved before a software change delivery is released for operational use.

Quality Assurance is commonly performed within a software delivery life cycle but can also be part of process mapping and similar periodic improvement and efficiency reviews or occasionally as a one-off initiative.

Today we welcome back our popular guest author, Renée Elizabeth Mineart.

It has taken me a considerable amount of time to get my head around this topic. I’m not sure, even now as I place fingertips to keyboard, it is the right direction for this blog. But I think it’s an important topic to cover and is perhaps not talked about often enough. So, I ask you to please, bear with me as we broach the murky waters of … (queue dramatic music) … Project Failure. 

It’s possible to keep your stakeholders happy, even if quality is not great, simply by managing their expectations from start to finish.

Unless you’ve been hibernating for the past couple of years then you’ll be fully aware that Digital Transformation is at the top of every IT Directors list of things to do. Companies today are facing a couple of big challenges, staying ahead and on top of new technologies and at the same time providing outstanding customer experience. To be clear, Digital Transformation is the process of using new or modified business processes and customer experiences to meet changing business and market requirements by use of new and advanced technology.

In Scrum, quality is defined as “The ability of the completed product or deliverables to meet the Acceptance Criteria and achieve the business value expected by the customer”. 

I am very fortunate to have spent time on many projects/products with lots of customers and so I wanted to write a series of articles to go through my experiences and what I have seen. This blog is the first in the series and will look at modern development, Quality Assurance and Quality Control.