It’s possible to keep your stakeholders happy, even if quality is not great, simply by managing their expectations from start to finish.

Unless you’ve been hibernating for the past couple of years then you’ll be fully aware that Digital Transformation is at the top of every IT Directors list of things to do. Companies today are facing a couple of big challenges, staying ahead and on top of new technologies and at the same time providing outstanding customer experience. To be clear, Digital Transformation is the process of using new or modified business processes and customer experiences to meet changing business and market requirements by use of new and advanced technology.

In Scrum, quality is defined as “The ability of the completed product or deliverables to meet the Acceptance Criteria and achieve the business value expected by the customer”. 

I am very fortunate to have spent time on many projects/products with lots of customers and so I wanted to write a series of articles to go through my experiences and what I have seen. This blog is the first in the series and will look at modern development, Quality Assurance and Quality Control.