I love solving problems. In fact, I like to consider myself to be a natural problem solver. It’s just how my brain works; I see an issue and instantly my mind switches into problem solving mode. And in IT, there are always problems to be solved.

Digital Transformation, is in my view, a lot like the ocean’s tide. When on a sailing yacht, you have a few choices when it comes to dealing with tides, but deal with them you must.

For a number of years, I was responsible for converting a large number of, mostly manual, processes into an automated ticket logging system for a major UK company. Many of these processes passed through a number of teams on their road to completion, and they ranged from routine tasks like creating a new user account to the more complex process of getting new software approved for purchase and installation.

You’re probably familiar, to one extent or another, with the Software Development Life Cycle (SDLC). At least, you are if you’re bothering to read this blog.

If we were to visit the town where I grew up, I could take you to any place in that town without having to use Sat Nav. I wouldn’t even have to glance at Google Maps to find my way.