My Thoughts on Increasing Test Maturity and What it Means to Me - Part 3

This blog is the third in a little series where I write about my thoughts on increasing test maturity. Previously, I went into a bit of detail on the importance of wining the hearts and minds of the various stakeholders impacted by the change in approach.

It’s easy to assume that in an organisation that has decided to take a journey of this kind, the leadership team is behind the decision and is fully supportive of the change. Unfortunately, this isn’t always the case and sometimes, dark, politically motivated forces are at work whereby a senior individual’s self-interest takes priority over that of the wider organisation. 

My Journey Towards Increasing Test Maturity

In my last post I wrote about winning the hearts and minds of those people affected by the operational and organisational change that’s needed to increase test maturity. I discussed the emotional and psychological impact of change and how, in my experience, the behaviour of those people impacted by the change but who don’t support it, tends to follow the model proposed by Kübler-Ross. This model was originally hypothesised to recognise the series of emotions experienced by terminally ill patients after being told of their prognosis but has more recently been adopted by the change management community.

My Thoughts on Increasing Test Maturity and What it Means to Me

The thing I most enjoy about my job as a Test and QA consultant is delivering organisational change. This usually involves increasing test maturity and I’ve been extremely fortunate to have had the opportunity to do this kind of work with many clients - from multinational investment banks and utility suppliers to small software houses. Delivering organisational change allows me to be creative, operate on a macro scale, influence decisions and work with people on an emotional level. This is very different to, and is a refreshing change from the regular testing, test planning and test management that is the bread and butter of a test consultant. I find it fun, interesting and challenging.

Keeping Up Morale While in Lockdown 

I hope you don’t mind if I divert slightly from the topics of User Acceptance Testing, Sprint Cycles and other software testing subjects, to discuss the very important topic of keeping up morale while in lockdown (a.k.a. being a bit silly).

In this time of global crisis, we must remember to laugh from time to time and remember that we are, at our core, social creatures.

Why is UAT Important?

User Acceptance Testing (UAT) is a vital step in the successful release of any new software. But why? Why is this one stage so important?

I live in the far back corner of a housing estate situated behind another housing estate. If I want to go into the city near where I live, I have to drive through both housing estates and no matter which way I go, I have to drive over at least eight speed bumps.

Establishing Clear Communication Channels and Expectations

We’re fortunate in testing that we generally follow a well-defined process, have clear role definitions and test tools to support us. Our test tools record activity, manage planned and current activity, and support communication between teams and individuals. This is in the form of bugs and passed & failed tests. The process is there to steer us safely through difficult periods of a project when many people around us may be making irrational decisions.

Don't Overlook It

I’m not sure why but automated security testing is, without doubt, the poor relation to all other types of automated testing. The software testing industry has been trying super hard to automate functional testing for well over 20 years – and the results have been patchy at best. I see all sorts of attempts but it’s rarely questioned as a sensible aspiration, even in situations when the return on investment (ROI) is nowhere to be seen. We relish the thought of automating unit tests and even have whole conferences dedicated to test driven development. 

Strategies for Effective UAT

One of the perks I’ve enjoyed about being a Consultant is that I’ve been able to work in a number of different organisations in a range of roles. I’ve had the pleasure of working in some very small private companies to massive companies with offices around the world, as well as a number of public and government organisations, again both large and small. One would think that each of these different environments would have their own unique challenges, and they do to a certain degree, but you’d be surprised how many things are exactly the same across the board.

Introduction: Understanding the Significance of Software Testing

So, the big question is ‘Why Test’? Let’s face it, we do take it for granted that things just work or at least should work all the time. But products, services and applications are generally all thoroughly tested before they reach you, giving you a great user experience. It’s very easy to take things for granted, like taking a flight; you simply book your flight online, print or download your tickets and you’re off… But in the background, there’s a million other things happening you probably don’t even realise. 

Selecting the Right Performance Testing Technique

There are many different types of performance test – sometimes referred to as performance testing techniques. It’s not always easy to know which you need so this article aims to give some guidance on the performance testing technique you might want to consider for your system.